Health Insurance
Portability and Accountability Act
HIPAA
In accordance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996, LCDF will protect the privacy and security of all patient health information.
We understand that health information about you and the health care you receive is personal. We are committed to protecting your personal health information. When you receive treatment and other health care services from us, we create a record of the services that you received. We need this record to provide you with quality care and to comply with legal requirements. You have rights with respect to the health information that we keep about you and we have obligations about when we use and disclose your health information.
NEW PATIENTS
LCDF welcomes new patients. Urgent needs will be scheduled as soon as possible after a nurse has determined the need. New patient physical exams will be scheduled for a later date.
To assist with smooth patient flow, please follow the guidelines below:
- Make follow up appointments before you leave from the current day’s visit.
- Well child physicals should be scheduled yearly until age 18.
- Cancellations are your responsibility. Please call at least one (1) hour before if you are unable to make your appointment so we can give your appointment time to another patient.
We are required by law to:
- Make sure that health information that identifies you is kept private in accordance with relevant law.
- Give you notice of our legal duties and privacy practices with respect to your personal health information.
- Follow the terms of the notice that is currently in effect for all of your personal health information.
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. You may file a complaint by mailing, faxing or e-mailing us a written description of your complaint or by telling us about your complaint in person or over the telephone:
Risk Mananger Coordinator
385 Calle de Alegra
Las Cruces, NM 88005
Clinic: 575-526-1105
Toll Free: 1-866-233-3954
Fax: 575-524-4266
PrivacyConcerns@lcdfnm.org